Versand
Shipping Policy – WOLF & AXEL
1. Processing Time
Orders are processed within 1–2 business days after receiving your order confirmation email.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Delivery Times
We ship worldwide. Shipping costs are calculated at checkout based on destination.
🇩🇪 Germany
- Standard Shipping: €5.99 (2–4 business days)
- Free Shipping: Orders over €55
- Express Shipping: €9.99 (1–2 business days)
🇪🇺 European Union
- Standard EU Shipping: €13.99 (3–7 business days)
🌍 International
-
Standard International Shipping: €19.99 (5–14 business days)
Delivery times may vary depending on destination and customs processing.
3. Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number.
4. Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes.
These charges are the responsibility of the customer.
5. Incorrect Address
Please ensure your shipping address is correct.
We are not responsible for failed deliveries due to an incorrect or incomplete address.
6. Lost or Delayed Shipments
We are not responsible for delays caused by shipping carriers, weather, or customs.
If your order is significantly delayed, please contact us at info@wolfaxel.com.
7. Questions
If you have any questions about shipping or your order status, contact us at:
📩 info@wolfaxel.com